Terms & Conditions

1. Introduction

Welcome to NovaCart ("we," "us," or "our"). By accessing or using our website and any services provided by NovaCart (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, please discontinue use of our Services immediately.

2. Scope of Services

NovaCart specializes in e-commerce consulting aimed at helping businesses improve their online presence, streamline operations, and enhance customer engagement. Our Services may include, but are not limited to, strategy development, marketing and automation support, conversion optimization, and analytics. Specific deliverables, timelines, and fees for each engagement will be detailed in individual proposals or separate agreements.

3. Eligibility

In order to use our Services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. You are also responsible for ensuring that all information you provide to us is truthful, accurate, and up to date. By using our Services, you agree to comply with all applicable laws and regulations that govern your activities in relation to NovaCart.

4. Client Obligations

To ensure the best possible outcome, you agree to cooperate with us in good faith. This includes providing any necessary materials, information, or feedback in a timely manner. You also acknowledge that certain permissions, licenses, or third-party consents may be required for specific elements of the Services. It is your responsibility to obtain these permissions and ensure their validity. Throughout the course of our engagement, you agree to maintain open communication and promptly address any questions or concerns we may raise.

5. Fees & Payment

Our pricing structure, payment schedule, and any applicable taxes or additional costs will be outlined in your proposal or invoice. Unless otherwise specified, payment is due upon receipt of an invoice. Late or outstanding balances may incur penalties or interest to the extent permitted by law. We generally do not offer refunds once work has commenced, but we may consider exceptions in extraordinary circumstances. Any such exceptions will be granted solely at our discretion.

6. Intellectual Property

All materials, concepts, and deliverables that we develop as part of the Services remain the property of NovaCart until payment in full has been received. Once payment is settled, ownership of final deliverables transfers to you in accordance with the terms stipulated in your agreement or proposal. However, any third-party assets or software used during the project remain the property of their respective owners and may be subject to separate licensing requirements.

7. Confidentiality

Both NovaCart and you may share confidential information during the course of the engagement. Each party agrees to safeguard this information and not disclose it to any third party without express written consent from the other, except where required by law or regulation. Confidential information includes, but is not limited to, business strategies, proprietary processes, customer data, and other non-public details relevant to the project.

8. Disclaimers

NovaCart strives to provide effective and innovative e-commerce consulting, but we cannot guarantee specific outcomes such as exact increases in sales, traffic, or conversion rates. You acknowledge that results depend on a variety of factors including market conditions, consumer behavior, and your own internal processes. Additionally, we may recommend or integrate with third-party platforms or tools; NovaCart is not responsible for the actions, omissions, or policies of any external service provider.

9. Limitation of Liability

To the extent permitted by law, NovaCart and its employees, officers, or agents will not be liable for any indirect, incidental, punitive, or consequential damages arising from or related to the use of our Services. If liability is established, it shall be limited to the total fees actually paid by you for the specific Services in question. This limitation applies even if we have been advised of the possibility of such damages.

10. Termination

Either party may terminate the Services by providing written notice if there is a material breach of these Terms or if the other party fails to fulfill its obligations. Should you choose to terminate our engagement prematurely, you will be responsible for payment of any work completed up to the effective date of termination. Similarly, NovaCart may suspend or end the provision of Services if your account remains unpaid or if you engage in actions that disrupt our operations or harm our reputation.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these Terms shall be resolved exclusively by the courts located in [Your Jurisdiction]. By using our Services, you consent to the jurisdiction of these courts.

12. Changes to These Terms

We reserve the right to revise or update these Terms & Conditions at any time. When material changes occur, we will post the revised Terms on our website and update the "Last Updated" date accordingly. Your continued use of our Services after any modifications indicates your acceptance of the updated Terms.

13. Contact Us

If you have any questions, concerns, or comments regarding these Terms & Conditions or our Services, please reach out to us at info@novacartconsulting.com. We appreciate your feedback and are here to assist you in every way possible.